Frequently Asked Questions
Everything you need to know about our artisanal handmade pieces.
How long does it take to process my order?
Since every item at Jaz Hand Made is crafted by hand, please allow 3-5 business days for production before your order is shipped.
Do you offer international shipping?
Yes, we ship our unique fashion pieces worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items in their original packaging within 14 days of delivery for a full refund or exchange.
How should I care for my handmade items?
To preserve the quality of our artisanal fabrics, we recommend hand washing in cold water and laying flat to dry. Avoid harsh chemicals and tumble drying.
Can I request a custom size or design?
We love creating bespoke pieces! Please contact our support team with your measurements or design ideas, and we will do our best to accommodate your custom request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.