Returns & Exchanges
At Jaz Hand Made, we take pride in the craftsmanship of our artisanal fashion. If your unique piece isn't a perfect fit, we offer returns and exchanges within 30 days of delivery for all unworn items in original condition.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your hand-made items in their original packaging, ensuring all tags remain attached to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the returned item, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing